Cross-discipline

May 1st, 2010

Designing for the Internet of Things asks for a cross-discipline attitude, requiring knowledge of the fields of product design, interaction design and service design.

Product design

The physical part of Meta Products asks for product designers, who deal with material characteristics, aesthetics, ergonomics, mechanics etc. while designing their products.

Interaction design

Considering the online part of Meta Products, it mostly comes down to interaction design. Thinking in terms of navigation, interfaces and usability are key topics in this field.

Service design

Service design is a discipline that took off not too long ago. Originating from marketing and management fields, the activity of designing a service is demanded more and more in our service economy.
And it is true that with the Internet of Things we are in fact in the service business, and Meta Products are just the means to deliver the intented service to consumers.

In order to successfully design Meta Products, I think it’s all about orchestrating these expertises in the right way in order to come to that astounding Meta Product.

‘Industrial’ Design

October 17th, 2009

I was taught Industrial Design Engineering at Delft, University of Technology. A great education which I can recommend to everyone. However, I think it should reconsider its mission statement. Take its name for example: ‘Industrial’ Design. It refers to the era from which it stems (somewhere in the sixties). Back then it was all plastic fantastic, and mass production was the way to build. Many of the courses I took involved designing products for mass production. Terms like ‘design for manufacturing’, ‘design for assembly’, it all aimed at mass producing goods in the most efficient and cheapest way.
However, 40 years after its foundation the world demands more and more flexible, personal and unique products. I first noticed this a few years ago when students, including me, sought for interesting graduation topics and found the industry demanded design solutions in single produced products or small series. Most of the graduation proposals that students handed in at the faculty’s graduation commission got declined, since these topics did not involve mass production. How could they be so rigid and blind for what was happening out there?

Recent trends and innovations all point in the same direction, which is the exact opposite of mass production (The Long Tail). Here’s an example that illustrates what I mean: in a few years people will be able to produce and replace certain broken parts in their coffee machine themselves, simply by downloading a CAD-file, which they’ve paid for, and printing it with their own affordable 3D-printer. No mass production whatsoever is involved here!

In these cases the ON-OFF connection will become more and more important, since the web is the most flexible platform you can think of. It can help people with designing, customizing and even building their own products. So start designing for flexibility, start designing for the web, start designing Meta Products!